Privacy Policy for Australian Users

Last Updated: 31 January 2024

Who We Are

Sugarcraft by Jeromi("we," "us," or "our") is a Australian company committed to protecting your privacy under Australia’s Privacy Act 1988 and Australian Privacy Principles (APPs). Our website: www.jeromi.com.

What We Collect

  • Personal Information: Name, email, phone number, job title, company, IP address, and data from cookies.
  • Sensitive Information: We do not intentionally collect sensitive data.

How We Use Your Information

  • Respond to inquiries and manage contracts
  • Improve our website/services via analytics
  • Send marketing communications (opt-out anytime)
  • Notify you about major sales/business changes via email
  • Contact you about order delays/issues via email, SMS, or phone

Confidentiality & Sharing

  • Your details are confidential and will never be sold to third parties.
  • We only share data with:
    • Trusted service providers
    • Legal authorities when required
    • Overseas partners meeting APP standards

Payment Security

  • All website payments use SSL encryption
  • Payment options:
    • Credit/debit card (secure online processing via Stripe)
    • Bank transfer
    • Phone payments via EFTPOS machine

Cookies & Tracking

We use cookies for analytics and ads. Manage settings in: Chrome | Safari

Your Rights

  • Access/correct your information
  • Request deletion (where possible)
  • Opt out of marketing
  • Lodge complaints with the OAIC

Contact Us

Email: accounts@sugarcraftbyjeromi.com.au

Policy Updates

Changes will be posted on this page.

Freshly Made to Order

Made in Australia

Freshly Made to Order

Made in Australia